// Microsoft 365 & Modern Workplace

Productive, Secure, Modern Workplaces

Full Microsoft 365 management — from Exchange Online and Teams to SharePoint, Entra ID, and hybrid workplace enablement. We handle the complexity so your team stays productive, connected, and secure from anywhere.

99.9%
M365 Service Uptime
<1hr
Onboarding New Users
100%
License Optimization
24/7
M365 Support
// Core Capabilities

What We Deliver

Microsoft 365 Management

End-to-end M365 tenant management including user lifecycle, licensing, security policies, compliance settings, and service health monitoring.

Exchange Online & Email Security

Exchange Online administration, mail flow rules, anti-spam/anti-phishing, DKIM/DMARC configuration, and email archiving for compliance.

Microsoft Teams Administration

Teams governance, meeting policies, voice/calling configuration, external access controls, and Teams Phone deployment for modern unified communications.

SharePoint & OneDrive

SharePoint Online site management, OneDrive governance, external sharing policies, and migration from legacy file servers to modern cloud storage.

Entra ID (Azure AD)

Identity management, Conditional Access policies, MFA enforcement, SSO configuration, and hybrid identity with on-premises Active Directory sync.

Licensing Optimization

Continuous license auditing, right-sizing recommendations, and cost optimization to ensure you only pay for what your team actually uses.

// How It Works

Our Engagement Process

A structured, repeatable process that gets you to value fast — with no surprises.

01

Tenant Assessment

We audit your existing M365 tenant — security configuration, license utilization, identity posture, compliance settings, and service health — producing a prioritized remediation and optimization plan.

02

Security Baseline & Hardening

Before anything else, we apply Microsoft's security baseline — Conditional Access policies, MFA enforcement, Defender for M365, and Secure Score improvements — to protect your tenant.

03

Migration & Modernization

For new tenants or migrations, we execute a structured cutover — Exchange migration, Teams adoption, SharePoint buildout, and OneDrive rollout — with end-user communication and training.

04

Ongoing Management

Continuous tenant management, user lifecycle automation, monthly license reviews, security policy updates, and 24/7 support for all M365 services and end-user issues.

// Why IntelliTechOps

What Sets Us Apart

Not all managed service providers are built the same. Here's what makes our approach different.

Security-First M365 Management

We are a Microsoft Solutions Partner for Security. Every M365 tenant we manage is hardened with Conditional Access, Defender for M365, Purview DLP, and Secure Score optimization from day one.

Sub-1-Hour User Onboarding

Our automated user provisioning workflows — built on Microsoft Entra ID and Intune — onboard new employees with all apps, policies, and devices configured in under an hour.

License Cost Optimization

We audit license utilization monthly and right-size assignments — clients typically recover 15–25% of their M365 spend by eliminating unused licenses and downgrading over-provisioned users.

Teams Phone & Voice Expertise

We design and manage Microsoft Teams Phone deployments — Direct Routing, Operator Connect, and Calling Plans — replacing legacy PBX systems with a fully managed cloud voice solution.

Intune & Endpoint Management

Full Microsoft Intune management — Autopilot enrollment, compliance policies, app deployment, and conditional access integration — so every device accessing M365 is managed and compliant.

24/7 M365 Support

Round-the-clock support for all M365 services — email outages, Teams issues, SharePoint problems, and identity incidents — with direct Microsoft escalation paths when needed.

// Included in Every Engagement

Everything You Need, Nothing You Don't

  • M365 tenant setup & migration
  • Exchange Online administration
  • Teams governance & voice
  • SharePoint Online management
  • OneDrive for Business
  • Entra ID & Conditional Access
  • Microsoft Purview compliance
  • Collaboration security policies
  • Hybrid identity (AD Connect)
  • M365 licensing optimization

Modernize Your Workplace

Get a free Microsoft 365 tenant assessment and see how we can improve security, productivity, and reduce licensing costs.

Response within 1 business hour · No commitment required

[email protected]